-
Moyens de paiement
Testimonials
Frequently Asked Questions
How to order?
Here are the simple steps to follow:
- Choose your product, select color, size, and quantity.
- Add it to the cart, then click on "Proceed to checkout".
- Fill in your information: customer, delivery, billing, payment.
- If you have a discount code, enter it at the payment step.
- Verify your order one last time, then click on "Complete the order".
If you need help, contact us, we are here for you!
What is the return policy?
We have complete confidence in our products, which is why we offer a 14-day return policy from the receipt of your order, with no risk to you! The merchandise must simply be unused, in its original condition and packaging.
Where do you ship your products?
We ship worldwide. You will receive a tracking number as soon as your order is shipped, to follow it in real-time!
What is the delivery time?
Our packages are tracked and delivered within 5 to 7 business days. If a delivery delay is expected, we will notify you by email directly.
How to use my discount code?
Just enter your discount code at the payment step in the "discount code" box, and the discount will be applied automatically!
Is this sweater machine washable?
Yes, it is machine washable at 30°C. Avoid the tumble dryer to maintain softness.
Is it suitable for very cold temperatures?
It is ideal for cool to mild weather; for extreme cold, add a coat.
Is it suitable for sensitive skin?
Yes, it is designed with a soft, hypoallergenic fabric, pleasant on the skin.
Does the sweater keep its shape after washing?
Absolutely, the durable fabric ensures that it does not lose its shape over time.
-
Moyens de paiement
Have a question?
Write to us using the form below and our team will respond to you as soon as possible!